Support & Services

We provide support services to our customers in respect of the application software. Our Technical Support team is dedicated to analyzing your requirements and proposing the best solution for your needs.

If you have a current Maintenance and Support Agreement, you can contact our Technical Support Engineers as follows:

ASIA
China
Tel: +86 21 5240 0496
Fax: +86 21 52400 456
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Japan
Tel: +81 90 2349 7701
Malaysia
Tel: +60 3 7957 5187
Fax: +60 3 7958 8760
Singapore
Tel: + 65 6396 9186
Fax: + 65 6296 0943
AMERICA
USA
Tel: +1 781 569 0646 ext. 203
Fax: +1 781 569 6105
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EUROPE
France
Tel: +33 1 41 14 36 25
Fax: +33 1 46 23 86 02
request form
Germany
Tel:  +49 8765 938 435
Fax: +49 8765 938 480
Italy
Tel: +39 02 92 67 248
Fax: +39 02 92 165 771
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Switzerland
Tel: +41 52 682 19 38
Fax +41 52 682 19 58
United Kingdom
Tel: +44 1 462 45 77 00
Fax: +44 1 462 45 33 77

The Technical Support area of this web site is available at following link exclusively to customers of PcVue Solutions Support. It will be possible to access up-to-date support tools, a request form, product alerts, product downloads and more. Technical support available from Monday to Friday, from 9:00-12:00 & 13:30-17:30.